Frequently Asked Questions
Q: Do you support PC and server hardware?
A: No. Working alone I simply do not have the facility to support hardware. Buy your PCs wisely and you can get up to three years warranty. I will gladly assist in liaising with the manufacturer and any re-builds that are required. I would recommend arranging support of your servers with the manufacturer. This is usually cheaper and most manufacturers offer different levels of support at varying costs.
Q: What are your rates?
A: My daily rate is £450.00 + travelling expenses and VAT. My hourly rate is £60.00 + travelling expenses and VAT. For a weekend day my rates are increased by a third. I review my rates at the end of each year. So far they have not increased since I started the Company in 2006. With the current economic climate I do not expect to increase these rates for 2009.
Q: Are you VAT registered?
A: Yes. Our VAT registration number is 878 7882 35.